

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. Thanks kindly for your investigation of this issue and hopefully its resolution.*********************************

provided to "both" these contacts.Needless to say, I am totally disillusioned with this company which seems, according to my complaint and others registered with BBB, more interested in the acquisition of profits than customer service.Furthermore, please note that I DO NOT WISH TO BE AUTOMATICALLY RENEWED WHEN MY CURRENT SUBSCRIPTION COMES DUE NEXT JANUARY (26-01-24). Same problem with message sent to NB: Case no. *************) but failed to receive a response. : INC000015149240.I have also contacted Kaspersky Customer Support via e mail and tel. Once said messages are received I am prompted to click on a button to remove viruses which just leads to more McAfee messages.This situation has recently been reported to Kaspersky Lab which acknowledges the problem but ignores any questions or comments made to them.

Despite said protection, recently my system (laptop) has been inundated with unsolicited messages from McAfee Anti-Virus indicating that my computer is in danger of being infected by various viruses like Trojan Zeus 2022 and malware generally. ****** pesos was paid to Kaspersky-26-01-23-for 1 year of internet security protection.
